Customer Services

Toronto Movers Customer Service

Tender Touch Moving & Storage believes in professional service. We created this “Customer Service Section” to answer all additional questions and to provide “value added” services.
If you require additional customer service, please contact our office.

References:

Do you know anyone who has used a given mover? In most cases, try to get at least two references to a particular mover to ensure consistency. Anyone can have a good or bad experience with a move so one reference is usually not reliable. Ask all movers that give you an estimate for recent, written references. Feel free to view our testimonials.

Licensing:

A licensed mover is sanctioned by certain provincial, state or federal agencies, and has basic qualifications for operating a moving company. A mover should be able to provide a number, either in its advertisement or over the phone, that certifies that it is licensed.

Insurance:

A low price is no bargain if your treasured possessions are not insured. Licensed movers are required to provide limited liability coverage at no additional cost. You can usually purchase additional coverage for an extra premium.

Workman’s Compensation:

Licensed movers are also required to have workman’s compensation insurance for their movers. Failure to hire a company with this insurance could mean liability on your part for injuries a mover suffers on the job.