Tag Archives: moving company reviews

How to Choose the Best Moving Company

How to Choose the Best Moving Company Uprooting your entire life and relocating everything to another location can be a rigorous, stressful process. That’s why moving companies exist! Using the services of a moving company will make your move much easier. However, not all moving companies are the same. Here are the things that you need to do to choose the best moving company for your needs:

Make sure that the mover will transport your belongings to your desired location

Many movers limit how far they will transport your belongings. As such, it is critical that you verify that a mover will even be willing to help you move to your new home before you start considering other factors.

Make sure that your moving company has a physical address

Posing as a moving company is one way that thieves will attempt to steal your money — or worse, all of your possessions. When you contact a “moving company,” and they have a nice looking website and friendly “customer service representatives,” it can be difficult to determine whether or not they are a legitimate business. In order to make sure that they are real, verify the address of each moving company that you consider.

Check the mover’s Better Business Bureau (BBB) reputation

Checking the mover’s BBB reputation (rated A to F) is a great way to determine how well the company treats their customers. This also serves as an additional measure of validation, because a thief won’t have a positively rated business on the BBB website.

Check the mover is certified

Check that the mover is certified with the Canadian Association of Movers (CAM).  This association insures that movers adhere to strict service standards.  By choosing a certified CAM mover you insure that you aren’t leaving yourself defenseless against the many scam operators who offer very low rates but inflate those rates on moving day and take no responsibility for the level of service that is delivered.

Verify that the mover has insurance

No matter how skilled a moving company’s team is, mistakes happen. In order to make sure that you will be taken care of in the event of accidental damage to your property during the moving process, be sure to verify that a mover you are considering has liability insurance.

Verify that the mover has a license

Professional movers require a professional license. This is to protect you from not only fraudulent “movers,” but also incompetent ones, so make sure that a moving company is fully licensed before you seriously consider working with them.

Ask real estate agents what they think about the moving company

As a part of their job, a good real estate agent is willing to help their clients find a moving company. As such, they make it their business to know what the best moving company in town is. When you have compiled a list of reputable movers, contact a real estate agent and ask what they think about each one.

Get detailed estimates

Moving is not a flat-rate business. How much you end up paying depends upon the size of your belongings, how far you have to go and how much stuff you have. Instead of allowing the mover to guess what they might be charging you for the move, request a comprehensive estimate based on all of the details of your move.

When comparing estimates, don’t just look at the bottom line. In some cases, a moving company will offer an extremely low estimate to lure you in. Don’t be fooled! Be sure to analyse every element of the estimate, so that you can understand everything that will be included.

By taking these steps, you will be certain to choose the right mover

Now that you know how to find a great moving company, it is time to hire one! Hiring the best moving company begins with a phone call. We provide all of the capabilities and benefits discussed in this article, so give us a call today so that we can make sure that your move painless, quick, secure and complete.

Why Moving Company Reviews Are Important

why moving company reviews are importantThe Internet allows customers to voice their opinions and experiences like never before. As a result, it’s important for moving companies to always put their best foot forward and wow their clients with stellar service. At the same time, it’s imperative for you to research moving company reviews before you hire a mover. We’re here to help by explaining a few of the top reasons why moving company reviews should play a vital role in your decision making process.

Reviews Can Save You Time and Money

Let’s face it. Anyone with a truck can offer moving services. But this doesn’t mean you want to trust them with your most cherished belongings because they probably do not have liability insurance. The best way to decide is to listen to a moving company’s previous customers. According the annual Local Consumer Review Survey released by BrightLocal, 88% of consumers use reviews to determine the quality of a local business. While some industries may not benefit as much from consumer reviews, moving company reviews can save you a significant amount of time and money.

Businesses with Reviews Have Better Service

When a moving company has reviews from previous customers online, you can rest assured the moving company cares about its reputation. Moving companies with reviews are the brands that systematically work to rectify situations and provide solutions. Moving company reviews provide insight into the tenacity and ability of the company to quickly resolve problems before they escalate.

Reviews Give an Unbiased Opinion

While customer testimonials on a moving company’s website may or may not be true, consumer reviews are almost always genuine. The majority of these reviews are hosted by companies unaffiliated with the moving company, so you can rest assured the review is real and honest. According to eMarketer, consumer reviews are much more trusted (almost 12 times more) than descriptions generated by manufacturers. This heightened level of trust can be attributed to the fact that moving company reviews haven’t been influenced by payment. Instead, these are directly from the mouths of previous customers.

Reviews Provide Unique Insight Into the Company

If you really want to know how well a moving company performs, check out relevant moving company reviews. These reviews can give infinite insight into:

  • How the company performs,
  • How management interacts with customers
  • Potential problems
  • Special discounts
  • And more

Simply put, moving company reviews will tell you much more than any type of advertisement or publication can.

Moving Company Reviews Allow You to Voice Your Experience

It’s a fact, customers who are disappointed are much more likely to take to the web and voice their opinion in comparison to a customer whose expectations were met. Although most companies will have their share of negative reviews, positive heartfelt reviews from previous customers can truly tell the story of the brand. These positive reviews represent the times when the moving company went above and beyond to exceed the expectations of the customer. As you are browsing through the online reviews of moving companies, if you encounter multiple heartfelt positive experiences, you may have just found a gem of a moving company!

In today’s age of information, it’s imperative for companies to provide the highest level of service possible, but it’s also up to the consumer to research company reviews before they do business with a mover. Tender Touch Moving understands the importance of putting you and your belongings first (and has several HomeStar rewards to prove it!). Contact us today to learn more about our services.